Mr Munoz initially issued a statement on Monday apologising "for having to re-accommodate these customers" before an internal email to United staff emerged revealing that the chief executive had called the passenger called "disruptive and belligerent". Mr Munoz released another statement later on Tuesday, saying he "continues to be disturbed" by the incident and the company would "fix what's broken so it never happens again". Image copyright Twitter United Continental Holdings was the biggest faller on the S&P 500 index at the opening bell. But it started to pare losses view siteÂ… in

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